Connect with your
customers through
many communication
channels at once!
Get Started
Power Your Business with Communication
Omnichannel solution supports up to 10 channels at once
Build meaningful relationships with customers across web live chat, emails, SMS, Telegram, WhatsApp, Viber, Facebook and many others channels through one platform
Response rate higher than 98%
Record all the requests in the dialog log and send push notifications to agents to all channels: desktop, email and mobile apps to provide high response rate to your customers
Easy set up in 20 min
Contact us to receive an access and set the required communication channels to go live and serve your customers
Omnichannel solution supports up to 10 channels at once
Build meaningful relationships with customers across web live chat, emails, SMS, Telegram, WhatsApp, Viber, Facebook and many others channels through one platform
Response rate higher than 98%
Record all the requests in the dialog log and send push notifications to agents to all channels: desktop, email and mobile apps to provide high response rate to your customers
Easy set up in 20 min
Contact us to receive an access and set the required communication channels to go live and serve your customers
Omnichannel solution supports up to 10 channels at once
Build meaningful relationships with customers across web live chat, emails, SMS, Telegram, WhatsApp, Viber, Facebook and many others channels through one platform
Response rate higher than 98%
Record all the requests in the dialog log and send push notifications to agents to all channels: desktop, email and mobile apps to provide high response rate to your customers
Easy set up in 20 min
Contact us to receive an access and set the required communication channels to go live and serve your customers
Solution Key-Benefits
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Save Time
Your clients receive 3 times faster assistance compared to regular helpdesk systems due to instant messenger integration.
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Reduce Customer Service Costs
Reduce support costs 24/7 by automation with custom chatbot integration, so you don’t have to worry about hiring new agents to match surging volumes.
-
Increase Sales
Proactively engage customers during the buying process and reduce cart abandonment to increase conversions by up to 20%.
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Capture Communication Preferences
Know your customer communication preferences, their favorite communication channels and past behavior to ensure over 35% retention rate.
-
Increase Satisfaction Rate
By adding the ability to contact your brand in different ways, you are able to grow customer satisfaction rate for more than 30%.
Save Time
Your clients receive 3 times faster assistance compared to regular helpdesk systems due to instant messenger integration.
Reduce Customer Service Costs
Reduce support costs 24/7 by automation with custom chatbot integration, so you don’t have to worry about hiring new agents to match surging volumes.
Increase Sales
Proactively engage customers during the buying process and reduce cart abandonment to increase conversions by up to 20%.
Capture Communication Preferences
Know your customer communication preferences, their favorite communication channels and past behavior to ensure over 35% retention rate.
Increase Satisfaction Rate
By adding the ability to contact your brand in different ways, you are able to grow customer satisfaction rate for more than 30%.
Save Time
Your clients receive 3 times faster assistance compared to regular helpdesk systems due to instant messenger integration.
Reduce Customer Service Costs
Reduce support costs 24/7 by automation with custom chatbot integration, so you don’t have to worry about hiring new agents to match surging volumes.
Increase Sales
Proactively engage customers during the buying process and reduce cart abandonment to increase conversions by up to 20%.
Capture Communication Preferences
Know your customer communication preferences, their favorite communication channels and past behavior to ensure over 35% retention rate.
Increase Satisfaction Rate
By adding the ability to contact your brand in different ways, you are able to grow customer satisfaction rate for more than 30%.
How It Works
Contact us to receive an installation key
Set communication channels (e-mail, Viber, WhatsApp,...)
Start work and improve customer experience
FAQ
Who is the AskMe platform for?
AskMe was created for corporate sales teams, help desk and customer support teams, and is able to make the lives of both agents and customers easier, while helping businesses reduce their costs.
Can my customers communicate with me from their mobile devices?
Yes, your customers can chat with you via mobile browsers like Google Chrome and Safari or messaging apps: Telegram, WhatsApp, Viber and Facebook.
Can I connect my current CRM to AskMe?
Yes. You can indicate what data should be taken from your CRM and appear in AskMe as we provide integrations through JavaScript API and Webhooks.
What level of security is provided?
All connections are secured using Transport Layer Security (TLS) so we provide the best possible security for your data. As for the passwords, we use “hashing and salting”, which is considered one of the most secure techniques nowadays.
How does the admin tool work?
The admin tools allow companies to use access control by default and set predefined settings for individuals, groups and departments. This way companies can customize AskMe to suit their needs.
What languages do you support?
AskMe can support any languages that your customers speak! We currently are supporting the following list of languages: EN, RU, PL, DE, ES, VI, PT, KO, IT, AR, UA, and are adding more all the time.
Where can I find the pricing for AskMe?
Pricing depends on the required features. Please, schedule a demo to talk to our expert and find out the features that boost your business and appropriate tariff plan.
What Our Customers Say
Guy Brand
Founder at bigshot-trade.com
“Keeping up with customers, and ensuring they get the best experience across all channels, is critical in trading. AskMe raised the satisfaction rate and provided a one-touch resolution to our customers.”
Julia Slavin
CMO, remotemode.com
“AskMe is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our customer’ demands. The main advantages of working with AskMe are their flexibility, the client success management and support teams.”
Alexander Ivanov
CBD, xcritical.com
“AskMe has been a tremendous help to our team, It's saving our customers 3600 hours per month with instant insight answers.”
Julia Slavin
CMO, remotemode.com
“AskMe is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our customer’ demands. The main advantages of working with AskMe are their flexibility, the client success management and support teams.”
Alexander Ivanov
CBD, xcritical.com
“AskMe has been a tremendous help to our team, It's saving our customers 3600 hours per month with instant insight answers.”
Guy Brand
Founder at bigshot-trade.com
“Keeping up with customers, and ensuring they get the best experience across all channels, is critical in trading. AskMe raised the satisfaction rate and provided a one-touch resolution to our customers.”
Alexander Ivanov
CBD, xcritical.com
“AskMe has been a tremendous help to our team, It's saving our customers 3600 hours per month with instant insight answers.”
Guy Brand
Founder at bigshot-trade.com
“Keeping up with customers, and ensuring they get the best experience across all channels, is critical in trading. AskMe raised the satisfaction rate and provided a one-touch resolution to our customers.”
Julia Slavin
CMO, remotemode.com
“AskMe is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our customer’ demands. The main advantages of working with AskMe are their flexibility, the client success management and support teams.”
Guy Brand
Founder at bigshot-trade.com
“Keeping up with customers, and ensuring they get the best experience across all channels, is critical in trading. AskMe raised the satisfaction rate and provided a one-touch resolution to our customers.”
Julia Slavin
CMO, remotemode.com
“AskMe is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our customer’ demands. The main advantages of working with AskMe are their flexibility, the client success management and support teams.”
Alexander Ivanov
CBD, xcritical.com
“AskMe has been a tremendous help to our team, It's saving our customers 3600 hours per month with instant insight answers.”
About Us
The AskMe team believes that every customer deserves a personal approach. Businesses across many industries use our cloud based product to turn customer service to their competitive advantage. We help businesses automate communication with their customers through elevating clients' support, sales, and new format of IVR to the sky-high level.
Everything started when COVID-19 pandemic changed the world and spurred a lot of unanswered questions. Experts in various fields have stepped up to provide the required support to fill this gap. As a result, the AskMe system was created to facilitate this flow of help. It was initially launched within the Facebook community and turned into a unique communication tool. AskMe is able to process requests not only from web live chat, emails, SMS, but also from Telegram, WhatsApp, Viber and custom mobile Apps. Nowadays, AskMe has become the solution which helps to meet the goals of any corporate help desk.
